OUR RETURNS & EXCHANGE POLICY
Need to return or exchange an item, no problem.
Here is everything you need to know.
Received your item, but not quite what you were expecting?
Easy. We accept items for an exchange, refund or credit note within 21 days of receipt.
For your item(s) to be eligible for an exchange or return they must be unworn,
and in the original condition that they were sold in.
We recommend you get a tracking number, as we cannot accept responsibility for items once they have been received by you and will not be liable for items during transit for return or exchange.
Please post to our work studio
Harriet Jane
302 Sneaths Rd
Alstonvale
NSW 2477
Don’t forget to email us at info@harrietjane.com.au to let us know
that you have an exchange or return on the way. Make sure that you also
include your order number in your email so that we can access all your
original order & contact information.
Have a delivery query? Check here for everything you need to know.
Thanks for shopping with us x