OUR RETURNS & EXCHANGE POLICY

Everything you need to know about returning or exchanging an item

  

Received your item, but not quite what you were expecting? 

Easy. We accept items for an exchange, refund or credit note within 14 days of receipt.

 

For your item(s) to be eligible for an exchange or return they must be unworn,

 and in the original condition that they were sold in.

 

 

Please make sure to get a tracking number, as we cannot accept responsibility for items once they have been received by you and will not be liable for items during transit for return or exchange.

Please post to our work studio

Harriet Jane
302 Sneaths Rd
Alstonvale
NSW 2477

 

Don’t forget to email us at harrietjane.designs@gmail.com to let us know

that you have an exchange or return on the way. Make sure that you also

include your order number in your email so that we can access all your

original order & contact information.

 

Have a delivery query? Check here for everything you need to know.

 

Thanks for shopping with us x